Politics is universal phenomenon in organized society. Political
behavior is not limited to those who hold public positions. We can expect
political behavior in every organization. In the previous section, we have seen
how people and groups in organization use politics to gain more power.
Pfiffner
and Sherwood have commented that “the ‘who gets what’ (politics) is endemic to
every organization, regardless of size, function or character of ownership.
Furthermore, it is to be found at every level of the hierarchy, and it
intensifies as the stakes become more important and the area of decision
possibilities greater”. One survey of 400 managers provides that insight into their
views towards organizational politics. To a larger extent, mangers agreed that
1.
Politics
is common in most organizations.
2.
Managers
must be good at the politics to succeed.
3.
Politics
becomes more important at higher levels.
4.
Politics
can detract from organizational efficiency.
Thus it is necessary for managers
to understand the dynamics of politics sot that they can take suitable course
of actions to minimize its dysfunctional consequences.
CONCEPT OF POLITICS
It can be delivered that everyone plays some kind of politics at
some point of time in the organization. We can find references that define
politics as one or more of the following: self – serving behavior, acquisition
of power, protection of one’s own domain, building of support though group
formation, or influence maneuvering. In all these cases, politics involves
acquisition of power or be around power and engage in self serving behavior.
Therefore, politics can be referred to as actions for seizing, holding,
extracting and executing of power by individuals and groups for achieving
personal goals. Because of organizational politics, organizational decisions
are affected in such a way that they contribute to personal goals rather than
organizational goals. Tushman has defined politics as follows:
“Politics refers to the structure and process of the use of
authority and power to affect definition of goals, directions and the other
major parameters of the organization. Decisions are not made in a rational or
formal way but rather through compromise, accommodation and bargaining.”
This definition, though explains the process of politics and its
effect on decision making which does not remain rational, does not specifically
indicate self – serving behavior of the people engaged in politics. Miles has
included self – interest concept in defining politics. He says that:
“ Organizational politics
is the process whereby individuals or groups use whatever power they can amass
to influence organizational decisions in the direction of their own interests”
On the basis of the review of various definitions of
organizational politics, Drory and Romm have arrived at the following
definition of organizational politics.
“Organizational politics refers to intentional behaviors that are
designed to enhance or protect a person’s influence and self interest”.
Based on the definition of politics, its main features can be
described as follows:
1. Political behavior involves some kind of power wither directly or
indirectly. Power can be exercised by those who are in formal positions and
enjoy authority. It can also be influenced by other persons close to those who
hold formal authority.
2. Politics involves behavior that is self – serving. It suggests
that either organizational resources are used for personal benefits or benefits
to be given to one person are given to another. In the both the cases, the
decision in not rational from organization’s point of view.
3. Politics takes place when an individual recognizes that
achievement of his goals is influenced by the behavior of others. In such a
case, politicking involves the elimination of adversaries by the influential maneuvers
of a member of the organization.
4. All self – serving behaviors which do not involve use of power or
threat of use of power cannot be termed as politics. For example, an employee’s
asking for a rise in pay is not political behavior, but the use of threat to unionize
to obtain in pay rise amounts to political behavior
RESONS FOR ORGANISATIONAL POLITICS
Organizational politics is a natural phenomenon of every human
group organization, when the group or the organization works for certain time,
it tends to generate political behavior. There may be several reasons for this.
Some more prominent factors which contribute to political behavior are as
follows:
1. Competition for Power: Political behavior emerges because people want to derive power,
that is, over and above the authority delegated to them formally. They want to
acquire power because it is satisfying to them. Since amount of power like
other resources is limited, often there is competition for acquiring power. In
this process, people feel it rational to maneuver the things in such a way that
ir gives them more power and consequently use of resources then others. Thus,
their behavior becomes dysfunctional from organization point of view.
2. Discretionary Authority: Organizations provide positions with discretionary authority to
use such powers in the case of special needs like emergency in organizations. Such
authority is used based on individual judgment. For example, a production
manager may be given discretionary authority to appoint personnel of certain
category in the case of emergency without making reference to personnel
department. Such discretionary authority, then, becomes the basis for organizational
politics. Normally, those in discretionary positions seek to maintain power at
least equal to or greater then these dependence on organizational members. If
their discretionary power is less, they will try to form coalition to achieve
more power. This will result in political behavior.
3. Ambiguity in Organization: Ambiguity in organization, particularly of roles and authority,
generates politics. The more ambiguous the formal roles and authority of
organization members, the more developed will be the internal system of
political competition. Ambiguity puts people to settle their roles through
mutual interactions. In these interactions, people may try to enact their roles
most suited to them so that they can show better performance. It is to be noted
that better performance leads to more incentives and rewards. However, roles enacted in such a way may not be
functional for the organization.
4. Subjective Evaluation of
Performance: Subjective evaluation of
performance may also lead to political behavior. In many cases, performance
evaluation cannot be based on any
concrete achievement, and it is the judgment of a superior which is taken as
the basis for performance evaluation. This may happen where performance
evaluation. This may happen where performance cannot be measured
quantitatively, for example, the job of a personnel manager or research and
development manager. When subjective evaluation of performance is taken and
members may think some bias in superior’s evaluation, they may be forced into
dysfunctional political behavior. For example, in such a case, a subordinate
may like to be closer to his superior by providing him personal satisfaction
rather than organizational performance. Therefore, the lesser the objectivity
in defining and measuring performance evaluation criteria, the greater is the
room for the individuals to engage in dysfunctional behavior.
5. Saturation in Promotion: People have a feeling that they have reached saturation level of
promotion. When they reach the maximum level as per their talent and skills,
they resort to political behavior. This is what Peter principle describes, that
is in a hierarchy, every employee tends to rise to the levels of incompetence
and he will have no other business than to engage in politics that have undesirable
consequences. However this may not be true for all the persons. Some persons
may emphasize work achievement more than positional achievement and may not
involve in politics.