Power is a term which is defined in different ways by different
theorists because power can be used as a means of influence in different ways.
Going way back, for example, Max Weber, the famous pioneering sociologists, has
defined power as follows:
“ Power is the probability that one actor within the relationship
will be in a position to cry out his own will despite resistance”
Nord has defined power in the context of mobilization of energy
and resources to achieve one set of goals as against other sets of goals. He
defines power as follows:
“ Power is the ability to influence flows of the available
resources towards certain goals as opposed to other goals. Power is assumed to
be exercised only when these goals are at least partially in conflict with each
other”
Robbins has defined power in more elaborate way when he says:
“Power refers to a capacity that A has to influence the behavior
of B, so that B does something he or she would not otherwise do. This
definition implies :
1.a potential that need not be actualized to be effective.
2.a dependence relationship and
3.That B has some discretion over his or her own behavior.
Thus , the power has defined basically as the capacity to do
something or get intended results from others. From this point of view, power
has the following characteristics.
1. Power is one of the means to influence others for getting
results. It implies that influence can be exercised by other means too, like
use of authority, leadership and communication.
2. Influence process occurs in a particular way when it is
attempted by the use of power.
3. Power is used not only in getting certain result achieved but
it also includes negative decisions, or the action of non – decisions. Thus
power is not only one’s influence over the decisions making, but also one’s
capability of limiting the scope of actual decision making.
4. Power is extra organizational in nature and any one in the
organization may have this type of influence through the use of power provided
one is capable of doing so.
IMPORTANCE OF POWER
Power, though personal and lacks legitimacy, is a crucial factor
in influencing the behavior in organizational situation. Thus power, is one of the essential components of
practically every organization.
Power has been compared with electricity in a motor by Hicks and
Gullett. Thus state, ‘consider an electric motor for comparison. The motor like
an organization can be explained partially by a description of its
1. external appearance and operation.
2. gears, inner mechanisms and relationships; however the essence
of the motor cannot be understood without an appreciation of a third factor,
how electricity as the power source makes the motor run, which may cause gears
to turn, which operate mechanisms and so forth. So it is also with power: it is
force that makes organizations operate. The importance of power can be analyzed
in two ways.
1.
Necessary for
Coordinated Activities: Power is required in the organization for the effective
performance of activities of the people. In its absence , there may be chaos
which is undesirable because
i. people become upset and
insecure in the presence of chaos and
ii. chaos precludes the
synergistic benefits that ate gained from effective organizations. Thus many
benefits of modern organizations cannot be obtained without the viable exercise
of power in some form. People may be willing to obey the power, although
without nay legitimacy. It has been observed that a person may like success
more than he dislikes being controlled by another’s power.
2.
Basis for
Authority and Responsibility: Power is commonly recognized as the basis for
authority and responsibility. In own way, authority can be viewed as one of the
perquisites of power. If the source of authority system in the form of
formalization is traced, it may be found in power. For example, the dominant
values of society have become of the society are nothing but power in the
society which is gradually transformed into these systems. In modern
organizations too, the authority system is backed by the power system. This is
why some persons may have less formal authority but hey are bale to exercise
more authority, but actually their exercise of authority is limited because of
the power system which operates in the organization.
TYPES OF
POWER
The understanding of different
types of power ( also known as bases or sources of power) is important because
a particular type of power is effective in a particular situation. However
researchers on power do not full agreement about the sources from power is
derived. It has to be derived from some where because it is not fully
legitimized. For example, long back, Lasswell and Kaplan have suggested eight
forms of influence: physical power, respect, rectitude, affection, well being ,
wealth , skills and enlightenment. “ though these forms of influence are
important, these do not serve the purpose of applying power in the context of
present – day organizations. Etzioni has identified three bases of power:
coercive, remunerative and normative. The most important classification of
power has been provided by French and Raven. According to them, there are five
types of power: reward, coercive, legitimate, referent and expert. However Bacharach and Lawler feel that French
and Raven have confused bases of power with source of power which has led to
overlapping. The term ‘ sources of power’ denotes from where the power holder
derives his power, that is how a person happens to control his base of power:
e.g. coercion, reward, etc. Based on this, they have suggested four sources of
power: position personal, expert and opportunity. Nevertheless, classification
provided by French and Raven is used by researchers on power. In this text, we
also take that view. Different types of power are derived from different bases.
Thus coercive, reward and legitimate powers are derived from different bases.
Thus coercive, reward and legitimate powers are derived almost entirely from
the organizations. Organizations awards these powers and these go with the
positions of power holders. Referent and expert powers reside in individuals
and relate to their won characteristics. Given below is the description of
various types of power.
Coercive power: Coercive power is defined as the power which rests upon the
application or the threat of application of physical sanctions. The physical
sanctions, out of the exercise of coercive power, may be in any form depending
upon the situation. Thus it can in the form of infliction of pain, deformity,
or death; generation of frustration through restriction of movement; or
controlling the satisfaction of basic needs such as those for food, sex,
comfort or the like. In organizational situation, it may be in the form of
action for or threat for dismissal, suspension, demotion or other method of embarrassment
for the people.
Reward power: Reward power is opposite of coercive influence. It is based on
one’s control and allocation of material resources and rewards. This power is
based on the old saying that ‘wealth is power’. In the organizational
situation, this power is based on the control of salaries, wages, commissions,
fringe benefits and amenities. People comply with this power because they get
benefits out of compliance. Reward power may be in the form of normative power
also. Normative power is based on the allocation and manipulation of symbolic
rewards which may be important for the people. The symbolic rewards may be in
the form of prestige, affection, esteem etc. Thus anybody who can allocate or
deny these holds the normative power. It can be exercised in limited
interpersonal context or in wide context. Thus it may also include manipulation
of the communication system and ability to control rituals.
Legitimate Power: Legitimate power is based
an agreement and commonly held values allowing one persons to have power over
another person. Such legitimacy may be either formal, as is the case with the
organization, or may be informal, as is the case with social units. For
example, in our culture, age has certain premium and aged people have certain
binding force over others even without having any other characteristics. In
organizational setting, this legitimacy is in the form of authority which is
delegated to the positions of organizational members. Though a persons may
derive authority from other sources in the organization, the superior –
subordinate relationship is enough to comply subordinates behavior as directed,
particularly in bureaucratic organizations.
Referent Power: Referent power is based on identification. Identification is the
process of learning wherein a person copies the behavior of other person whom
he takes as an ideal. This may occur in the context of power also. Thus
referent power is based on identification with the person who may have some
form of power. The target of the influence feels attracted towards the persons
having power because of his personality characteristics and tries to behave
accordingly. Then this becomes the basis of power exercise. Such identification
process may take place without organizational context as most of the people
take somebody as ideal and behave accordingly up to a certain stage.
Expert power: Expert power is based on the famous proverb “knowledge is power’.
Expert power is that influence which one wields as a result of one’s
experience, special skill or knowledge. This power occurs when the expert
threatens to withhold his knowledge or skill. The implication of expert power
is important in the sense that this is related with the individual’s personal
characteristics. Since more organizations are gradually falling under the
category of high technology, they will have to utilize their services of these
individuals. Consequently organizational choice of replacing these people will
be limited. Since any person who is not easily replaceable has more power as
compared to those who are easily replaceable, these people will have greater
power over others.